Collaborative Design Sprint 

For this project I was the UX design lead for the redesign of My Health Plan, Medical Mutual's claims servicing web application.

I believed collaboration was important to the success of this project.  So I convinced the project sponsors, the VP of Customer Experience and Product Manager to deviate from Medical Mutual's traditional product development process by allowing me to organize a cross-functional  team that explored ideas and validated concepts with users prior to development.  

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